FAQ


Frequently Asked Questions

1. Create a Profile or Post an Ad

How do I place an ad?

Click the Create Profile button in the top-right corner of the website and follow the steps to create your listing.

How much does it cost to post an ad?

Creating a profile and posting a basic ad is free. We also offer paid promotion options to increase your ad’s visibility in search results and category pages, along with premium features that allow you to view contact details and connect with other users.

Do I need an account to post an ad?

Yes. You need to create an account or log in before posting an ad. This allows you to manage, edit, renew, and delete your listings at any time.

How long will my ad stay online?

Ads usually remain active for 30 days, or according to the plan you selected when creating your profile. We’ll send you an email reminder one week before your ad expires and another on the expiration date.

Can I renew my ad after it expires?

Yes. You can reactivate your ad by logging into your account during the month after it expires. After that period, the ad will be permanently removed from the website.

Can I edit my ad after posting it?

Yes. Log in to your account, open your listings, and select the ad you want to update.

How do I delete my ad?

Log in to your account, go to your listings, and remove the ad you no longer want published.

2. Ad Review & Approval

Why is my ad not visible yet?

Some ads may be reviewed before they go live. If your ad does not appear immediately, please allow a short time for processing.

Why was my ad rejected or removed?

Ads may be rejected or removed if they do not follow our terms, contain prohibited or misleading content, include contact details where not allowed, or violate applicable laws or policies.

What types of ads are not allowed?

We do not allow ads that contain illegal, misleading, offensive, fraudulent, or otherwise prohibited content. Please review our terms and conditions before submitting your listing.

3. Privacy & Safety

Will my email address be shown on the website?

No. Your email address is not displayed publicly on the website.

Will posting an ad lead to spam emails?

Your email address is not shown publicly, which helps reduce spam. However, as with any online marketplace, we recommend being cautious when communicating with unknown buyers or sellers.

How can I stay safe when contacting someone?

Always use caution when dealing with strangers online. Meet in safe public places when possible, avoid sharing unnecessary personal or financial information, and be careful of offers that seem too good to be true.

How do I report a suspicious ad or user?

If you notice suspicious activity, please use the report option on the listing page or contact support for assistance.

4. Promotions & Payments

What are paid promotion options?

Paid promotion options help increase your ad’s visibility by placing it more prominently in search results and featured sections of the website. Some premium features may also allow you to access contact details and communicate with other users.

Are paid promotions refundable?

Paid promotion fees are generally non-refundable once the promotion has started. Please review the plan details carefully before purchasing, and we also recommend reading our refund policy first.

5. Account Support

I forgot my account details. What should I do?

Use the login or password recovery option on the sign-in page. If you still need help, please contact us.

How can I contact support?

If you need help with your account or a listing, please visit our Contact Support page and our team will be happy to assist you.

     

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